TERMS OF SERVICE

SECTION 1: INTRODUCTION

This website is operated by AEQEA. Throughout the site, the terms “we”, “us”, and “our” refer to AEQEA, including its owners, affiliates, employees, representatives, and assigns. AEQEA provides this website and all associated information, products, tools, and services (collectively, the “Service”) subject to your acceptance of these Terms of Service.

By accessing, browsing, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

These Terms apply to all users, including customers, vendors, collaborators, stylists, agencies, and contributors.

SECTION 2: ELIGIBILITY & CAPACITY

By using this Service, you represent that you are legally capable of entering into a binding agreement under applicable law. If you are under the age of majority, you confirm that you are using the Service with the consent of a parent or legal guardian.

If you are acting on behalf of an entity, you represent that you are authorised to bind that entity to these Terms.

SECTION 3: ACCEPTABLE USE

You agree to use the Service only for lawful purposes and in compliance with these Terms and applicable laws. You shall not misuse the Service, including engaging in fraud, unauthorised resale, intellectual property infringement, system interference, or any activity that disrupts or harms AEQEA or its users.

AEQEA reserves the right to suspend or terminate access where misuse is reasonably suspected.

SECTION 4: GENERAL CONDITIONS

We reserve the right to refuse service, limit access, or cancel orders where necessary, including in cases of suspected misuse, fraud, or policy violations. You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without prior written consent.

SECTION 5: PRODUCT INFORMATION & PRICING

Product descriptions, images, specifications, and pricing are subject to change without prior notice. While we strive for accuracy, variations in colour, finish, or appearance may occur due to device differences or production processes.

Prices may be inclusive of applicable taxes, duties, and shipping where stated.

SECTION 6: ORDERS, PAYMENTS & FRAUD PREVENTION

AEQEA reserves the right to accept, reject, cancel, or limit any order at its discretion, particularly in cases of suspected fraud, unauthorised resale, or abnormal purchasing behaviour.

You agree to provide accurate billing and payment information. AEQEA may:

-Verify payment details before processing orders.

-Cancel transactions flagged as suspicious

-Restrict or block accounts involved in fraudulent or abusive activity

In the event of chargebacks or payment disputes initiated without valid grounds, AEQEA reserves the right to recover dues and associated costs through appropriate legal means.

SECTION 7: SHIPPING, DELIVERY & RISK TRANSFER

Delivery timelines are indicative and not guaranteed. AEQEA shall not be liable for delays caused by logistics partners, customs clearance, incorrect address details, or circumstances beyond reasonable control.

Risk and responsibility for products pass to the customer upon delivery or confirmed receipt. Any issues arising thereafter shall be the responsibility of the recipient, subject to applicable law.

SECTION 8: RETURNS, REFUNDS & CANCELLATIONS

Returns, refunds, and cancellations are governed by AEQEA’s separate Return Policy, as made available on the website. By making a purchase, you agree to those terms.

Where returns are accepted, products must be unused, undamaged, and in original condition unless defective upon receipt. AEQEA reserves the right to refuse returns that do not meet these conditions, in accordance with applicable law.

SECTION 9: THIRD-PARTY SERVICES

The Service may include third-party tools or links provided for convenience. These are provided “as is” without warranties or endorsements. AEQEA is not responsible for third-party services, policies, or failures.

SECTION 10: USER CONTENT & SUBMISSIONS

By submitting any content, including feedback, reviews, or media, you grant AEQEA a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for business purposes.

You agree not to submit content that is unlawful, misleading, defamatory, or infringing on any third-party rights.

SECTION 11: ERRORS & INACCURACIES

AEQEA reserves the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed, and may cancel or adjust orders where necessary.

SECTION 12: DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, all products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

SECTION 13: LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AEQEA shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business interruption.

In all cases, AEQEA’s total liability shall not exceed the amount paid by you for the relevant product or service.

SECTION 14: INDEMNIFICATION

You agree to indemnify and hold AEQEA harmless from any claims, damages, liabilities, and expenses arising from your breach of these Terms, misuse of the Service, or violation of applicable law or third-party rights.

SECTION 15: GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, unless otherwise required by applicable law.

SECTION 16: MODIFICATIONS TO TERMS

AEQEA may update or modify these Terms from time to time. Continued use of the Service after such changes constitutes acceptance of the revised Terms.

SECTION 17: OWNERSHIP, RISK & LIABILITY TRANSFER

All products become the responsibility of the recipient upon delivery or confirmed handover. AEQEA shall not be liable for loss, theft, or damage thereafter, except where required under applicable law.

SECTION 18: FORCE MAJEURE

AEQEA shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, logistics disruptions, governmental actions, or technical failures.

SECTION 19: NO WAIVER

Failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other rights.

SECTION 20: ENTIRE AGREEMENT

These Terms constitute the complete agreement between AEQEA and the user and supersede all prior communications.

SECTION 21: SOURCING – TERMS & CONDITIONS

All sourcing, styling, and collaboration engagements are governed by these Terms unless otherwise agreed in writing.

All deliverables must be completed within the agreed timeline. Failure to fulfil deliverables may result in all issued products being treated as billable under an approval basis.

Any product that is used, worn, styled, photographed, published, retained, altered, damaged, or not returned in original saleable condition may be billed at full MRP.

Products must be returned within the agreed timeframe. Delays may result in reasonable holding charges based on duration, quantity, and product value.

Unpaid invoices may attract interest at a rate permitted under applicable law. AEQEA reserves the right to initiate recovery proceedings, and all associated costs may be claimed from the defaulting party.

AEQEA may refuse future collaborations in cases of breach.

SECTION 22: ON APPROVAL BASIS – TERMS & CONDITIONS

Products issued on an approval basis are conditional and not complimentary unless explicitly stated in writing.

Any product that is used, worn, photographed, published, retained, or not returned may be treated as accepted and billed at full MRP.

Damaged, altered, lost, or unsellable products may also be billed accordingly.

AEQEA retains the right to reasonably determine classification and billing under this clause.

SECTION 23: INTELLECTUAL PROPERTY

All content, including designs, branding, images, and materials, is the property of AEQEA and is protected under applicable intellectual property laws. Unauthorised use is prohibited.

SECTION 24: TERMINATION

AEQEA may suspend or terminate access to the Service where these Terms are breached. Obligations and liabilities incurred before termination shall survive.

SECTION 25: CONTACT INFORMATION

All inquiries regarding these Terms should be directed to:

aeqea.help@gmail.com